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Hawaiian Airlines has a cancellation policy in place to address situations where passengers need to cancel their flights. The specific details of the policy may vary based on factors such as the type of ticket, fare class, and any applicable waivers or exceptions. Below is an overview of Hawaiian Airlines' cancellation policy:
1. Refundable Tickets:
• Refundable tickets allow passengers to cancel their flights and receive a full or partial refund, depending on the fare rules.
• Cancellation requests must generally be made before the scheduled departure time of the flight.
2. Non-refundable Tickets:
• Non-refundable tickets do not qualify for a refund upon cancellation.
• In most cases, passengers may be eligible for a credit voucher or future travel credit, minus any applicable cancellation fees.
3. Basic Economy Tickets:
• Basic Economy tickets typically have more restrictive cancellation policies.
• Cancellation may result in the forfeiture of the entire ticket value, with limited or no credit for future use.
4. Cancellation Fees:
• Hawaiian Airlines may impose cancellation fees on certain ticket types.
• The fee amount can vary depending on factors such as the fare class, destination, and timing of the cancellation.
• The specific fee structure is outlined in the fare rules associated with the ticket.
5. Waivers and Exceptions:
• Hawaiian Airlines may offer waivers or exceptions to the cancellation policy in certain situations.
• Examples include flight cancellations or significant schedule changes initiated by the airline, where passengers may be eligible for a full refund or rebooking without penalties.
• Elite status members or passengers with specific circumstances, such as medical emergencies, may also be granted waivers or exceptions.
It's important to note that the above information provides a general overview of Hawaiian Airlines' cancellation policy, and specific details may vary based on individual ticket conditions and promotions. It's recommended to review the fare rules and contact Hawaiian Airlines directly or visit their official website for the most accurate and up-to-date information regarding their cancellation policy.